Pembrokeshire Half Marathon & 10K

Question 1

Transferring your place to someone else

Accepted Answer

If you are unable to attend an event, you may be able to transfer your place to someone else. Simply view your booking via the link in your confirmation email and, if the event organiser is currently permitting such transfers, click to Transfer to Someone Else.

You will be asked to enter the name and email address of the intended recipient - together with any custom message you wish to add - and on completion of the booking invitation sent to the recipient, your entry will be removed.

Click here for further information.

Question 2

Updating your user profile

Accepted Answer

When registering for an event, any details stored on your user profile will typically be pre-populated on the entry form. You can update these details (email address, name, date of birth, gender) via the Settings option in your login menu (displayed as your First Name when signed in).

The login menu will appear in the top-right of the page when viewed in a desktop browser, or can be accessed via the burger menu when viewing on a mobile device.

Question 3

Updating your booking/registration information

Accepted Answer

If any of the details provided during your registration for an event are incorrect/outdated, you may be able to update them yourself. Simply view your booking via the link in your confirmation email and, if the event organiser is currently permitting such updates, click to Update Booking.

You will be able to update any responses except your Name and Date of Birth, but must ensure you click Proceed at the foot of the page to save any changes. Note that you will not receive confirmation of any changes by email.

Question 4

How can I add an Item to my event booking

Accepted Answer

If you forget to do so during registration, or later change your mind, you can still purchase any merchandise/add-ons offered by the organiser of an event you have already booked.

Simply follow the link in your booking confirmation email to view/manage your entry, and select “Add Items to Booking” from the available options. You will then be taken to the the event merchandise page where you can add any items to your orders as necessary.

Question 5

Creating a user account after registration

Accepted Answer

Creating a user profile allows you to manage all of your bookings in one place and take advantage of any other benefits offered by an organiser.

These can include loyalty points earned for entering an event, a record of your results, or credit earned through any referral scheme in place.

If you didn’t elect to create a user profile during registration for an event, you can do so by viewing your booking via the link in your confirmation email and click to Create Account where indicated. You will be asked to provide a password, and can then use the same login credentials to sign in to your profile with any organiser using the eventrac platform to host their events.

Question 6

Save Your Details for Faster Booking

Accepted Answer

Login to your user profile and navigate to the Bookings tab, expanding the option to display Past Bookings if necessary. Click on the grey circled tick to the left of any bookings for which you wish the participant details to be available for selection when later utilising the Auti-Fill functionality on the entry form.

Note that this functionality will only be available if you are signed in to your profile during the booking process.

Question 7

Joining a Waiting List

Accepted Answer

If an event has sold out and the organiser has enabled one, you can join a waiting list - so you still have a chance to take part if places become available. You’ll need to provide the same details as if you were entering the event, but you won’t be charged at this stage. Any extras or add-ons that would ordinarily be available during registration can be purchased if you are later invited to complete entry.

If a place does become available, and you are next on the waiting list, you will receive an email invitation with a direct link to review the details you originally provided and then complete payment. The invite will only be valid for a short period (1 or 2 days, for example) so you will need to take action as soon as possible. If you don’t respond in time, your invite will expire and be offered to the next person on the list. You can also reject the invitation if you are no longer interested in participating.

Question 8

Can someone else register on my behalf?

Accepted Answer

Yes, but they must bring proof of your valid Welsh Athletics (or equivalent) membership to obtain your £2 rebate.

Question 9

When and where is the presentation?

Accepted Answer

The presentation will take place by the finish line at midday. If it’s wet, it will be inside the Coronation Hall.

Question 10

Do I need to wear a timing chip?

Accepted Answer

No. We are using an app called Racesplitter to time the race. We record you finishing using the app by entering your race number as you cross the finish line. So please make sure your race number is clearly visible when you finish.

Question 11

What should I do if I cannot finish the event?

Accepted Answer

You must report your withdrawal to the someone in the event team. This is important, even if you decide not to start after registering. The organisers need to know that every registered competitor is accounted for.

Question 12

Are the roads closed to traffic?

Accepted Answer

Only a very short section at the finish line. All other roads are open to traffic so you must follow normal road traffic regulations. Be especially careful of (and courteous to) other road users on the narrow lanes.

Question 13

Is parking available?

Accepted Answer

Yes. There is a pay-and-display public car park is on Dale sea front When full, please follow the directions of marshals. Do not park anywhere else in Dale village.

Question 14

Are there cut-off times in the event?

Accepted Answer

We would expect everyone to be able complete the Half Marathon in 3 hours.

Question 15

Where do I register, and when is it open?

Accepted Answer

Registration will take place in the Coronation Hall in Dale next to the Griffin Inn. It will be open as follows:

Saturday 25 September: 4pm – 530pm

Sunday 26 September: 7am – 830am

We strongly advise that you register on the Saturday if you can.

Question 16

Are showers and changing facilities available?

Accepted Answer

No, there are no showers or changing facilities available at this event.

Question 17

Are there refreshments available after the event?

Accepted Answer

Yes, there are is are 2 cafés and a pub in Dale, right next to the finish line.

Question 18

Is the event suitable for beginners?

Accepted Answer

Yes, especially the 10k. The Half Marathon has several hills so is more of a challenge, obviously!

Question 19

What will I receive at registration?

Accepted Answer

When you register you will receive your race number and event t-shirt (provided you entered by 4 September).

Question 20

Where are the toilets?

Accepted Answer

Toilets are available adjacent to the finish line.

Question 21

Where does the event take place?

Accepted Answer

The event is based in Dale, some 12 miles south-west of Haverfordwest (postcode SA62 3RB).

Question 22

Are event photographs included?

Accepted Answer

Yes. Free electronic event photographs from RAW Photography are included with your entry and will be available for download soon after the event.

Question 23

Are there prizes?

Accepted Answer

Yes, the prize list will be published in the Race Pack.

Question 24

Are there water stations on the course?

Accepted Answer

Yes. There is a water station at St Ann’s Head for both the 10k and Half Marathon, and then 2 additional water stations for the Half Marathon at the Gann and in Marloes. You need to carry any nutrition you might need with you. Refreshments will also be available at the finish line.

Question 25

Can family and friends cross the finish line with me?

Accepted Answer

No. Only competitors are allowed to cross the finish line.

Question 26

Can I use headphones?

Accepted Answer

No. Banned equipment includes MP3 players and mobile phones under UK Athletics Rules for races on open roads.

Question 27

Can marshals stop traffic for me?

Accepted Answer

No. Our marshals will help guide competitors and will be positioned at key points, but they cannot stop traffic or direct you. Always approach junctions safely and be prepared to give way.

Question 28

Do I have to follow normal rules of the roads?

Accepted Answer

Yes. The event is on open roads and you are responsible for your own safety.

Question 29

How many competitors can take part?

Accepted Answer

The field is limited to 300 competitors in total, across the 2 distances.

Question 30

How will I get my race results?

Accepted Answer

Results are provided electronically following the event.

Question 31

Is medical support available?

Accepted Answer

Yes, medical cover is provided at the event to meet the standards set by UK Athletics. If you need assistance, alert a member of the event team.

Question 32

What if I have a medical condition?

Accepted Answer

If you have a medical condition that needs to be known by the event medical team, please provide the relevant information when completing your entry. This will only be shared with the event medical team.

Question 33

What is included in my entry fee?

Accepted Answer

The entry fee includes:

Race number
Electronic timing
Event t-shirt
Prizes
Free electronic event photographs from RAW Photography

Question 34

What is the 10k course like?

Accepted Answer

The 10k course starts nice and flat and then has a single steep hill, Drift Hill, at around 2k. The remainder is pretty flat with a long down (and then up) hill section out to the old lighthouse. There is some 100m of ascent.

Question 35

What is the Half Marathon course like?

Accepted Answer

The Half Marathon course takes in the same short steep hill as the 10k. The second half has a number of climbs, most of which are either short (the steeper ones) or shallow gradient (the longer ones). There is some 185m of ascent.

Question 36

What is the minimum age?

Accepted Answer

You must be 15 or over on race day for the 10k, and 17 or over on race day for the Half Marathon.

Question 37

What rules does the event follow?

Accepted Answer

The event is licensed by Welsh Athletics and is run under UK Athletics rules for road running which can be found on their website. A Welsh Athletics Event Adjudicator will be present to ensure the rules are followed for fair play and safety.

Question 38

What time does the race start?

Accepted Answer

The Half Marathon starts near Dale Castle at 9am, and the 10k starts not far from the finish line at 915am.

Question 39

What time should I arrive at the event on race day?

Accepted Answer

Registration opens at 7am and closes at 830am for those that were unable to register on Saturday. Arrive in plenty of time to park, register, warm up and make your way to the start line at least 10 minutes prior to your start.

Question 40

When do entries close?

Accepted Answer

Entries close at midnight on Friday 17 September 2027, or earlier if the event sells out.

Question 41

What happens if I need to withdraw from the event?

Accepted Answer

Once you enter one of our events you are entering into a contract with us, of which this policy forms a part, so please make sure you understand your options (set out below).

This policy is designed to be fair to everyone and legally compliant, whilst ensuring that we can focus on delivering great events, especially in the crucial few weeks leading up to each event, rather than dealing with endless e-mails about deferrals, refunds and transfers….

IF WE CAN NO LONGER PUT THE EVENT ON….

In the unlikely event that we cannot deliver an event (for any reason), you will be transferred to the rearranged event (be that in the same or the following year). If you cannot take part in the rearranged event, or we do not offer a rearranged event, we will refund the entry fee, minus the online booking and card fees (which are non-refundable). Alternatively, you can transfer your place to the rearranged event to someone else (see Option 1 below).

IF YOU CAN NO LONGER TAKE PART….

We are providing you with three options if, after entering, you find that you cannot take part for any reason (e.g. through illness, injury, bereavement etc). Please note that, for a number of practical reasons, you cannot defer your entry to a future year.

OPTION 1: TRANSFER TO SOMEONE ELSE

Available up to midnight Friday 9 days before the event

You can transfer your place to someone else via your Eventrac account. Any payment for the place is between you and the person you are transferring to. There is no charge from us for this.

TIP: if you can’t find a friend or relative to take your place, we suggest Facebook users join the Pembs Tri Club Chatter group and advertise their place there.

OPTION 2: TRANSFER TO ANOTHER ONE OF OUR EVENTS

Available up to 2 months before the event

You can transfer to one of our future events in the same calendar year. You will be refunded, or charged, the difference in the respective entry fees using the card you originally paid with.

OPTION 3: REFUND

If you would prefer a refund, you can choose this option in your Eventrac account. Refunds (not including the original online booking or card fees) will be processed according the following schedule:

Up to 4 months prior to the event: 50% of original entry fee
Between 2 and 4 months prior to the event: 25% of the original entry fee
Between 1 and 2 months prior to the event: 10% of the original entry fee
Less than 1 month prior to the event: no refunds available

Pembrokeshire Half Marathon & 10K

Pembrokeshire Triathlon Club

Pembrokeshire Half Marathon & 10K